Speak2Apps Legal Information and Terms of Service

Effective date: 2026-11-01

1. Provider and contact details

• Full legal name / business name: KRZYSZTOF PARADYSZ

• Address: ul. Zygmunta Glogera 55/48, 31-222 Kraków, Polska

• Tax ID: 6842454012

• Contact and complaints email: speak2apps@gmail.com

• Website: https://speak2apps.com

• Application: https://app.speak2apps.com

2. General provisions

1. These Terms govern use of Speak2Apps, including its AI agent, third-party integrations, and credit-based accounting of operations.

2. Speak2Apps is an internet-based software service that allows users to submit instructions and perform supported operations through available integrations.

3. The service may be provided as an MVP or test version with a limited feature set.

4. The service is primarily intended for businesses, but individuals may also use it. Nothing in these Terms limits rights that cannot be excluded under applicable law.

5. Personal data processing is described in a separate Privacy Policy: https://speak2apps.com/privacy-policy-en .

3. Definitions

• Application: means Speak2Apps at https://app.speak2apps.com.

• User: means a person using the Application.

• Tenant: means a workspace or organisation in which accounts, integrations, and a shared credit balance are managed.

• Tenant Owner: means a user authorised to manage a tenant within the Application's available functionality.

• Third-Party Services: means third-party services and APIs integrated with Speak2Apps, including Google Workspace services and AI model providers.

• Plan: means a set of steps proposed by the AI agent to carry out an instruction.

• Credits: means accounting units used for selected features. They are not money or a payment instrument.

4. Access and accounts

1. During testing, access may be restricted to people or organisations invited by the Provider or accepted into a testing programme. The Provider may later make the service available to a wider audience.

2. Users must provide accurate information, protect their credentials, and promptly report suspected unauthorised access.

3. A tenant may include multiple users sharing a credit balance. The Tenant Owner manages user access and should ensure appropriate permissions.

4. To the extent permitted by law, the Provider may restrict or suspend access where justified by security, breach of these Terms, abuse, or a legal obligation. Where practicable, the Provider will explain the reason.

5. Scope and changes to the service

1. Features, integrations, and supported operations may change as the product develops.

2. The Provider may add, modify, or discontinue features, subject to applicable law and existing contractual rights.

3. The Application may depend on infrastructure, AI providers, Third-Party Services, APIs, technical limits, and user permissions.

6. AI agent and Plan approval

1. The AI agent may prepare a Plan in response to a user's instruction.

2. As a general rule, execution requires the user's approval. Approval applies to the Plan presented to the user.

3. Certain single-step, read-only operations that do not modify data may be performed without separate approval if the Application provides that functionality.

4. Before approving a Plan, users should review its steps and visible parameters and assess whether they match their intention.

5. AI outputs may be incorrect, incomplete, or inconsistent with the user's intention. Approval does not guarantee a correct result.

6. Users should consider the effects of an operation, their permissions, and the nature of the data involved. This does not exclude the Provider's duties under applicable law.

7. The Application may retain operation history and results as described in the Privacy Policy.

7. Third-Party integrations

1. Some features require connecting an account to a Third-Party Service and granting permissions.

2. Users should review permissions before granting them. Use of Third-Party Services is also subject to their providers' terms.

3. Integrations may depend on API changes, limits, outages, permissions, account settings, or features discontinued by a provider.

4. To the extent permitted by law, the Provider is not responsible for independent acts of third-party providers. This does not exclude responsibility for the Provider's own acts or omissions.

5. Users must have the necessary rights to provide data and perform operations through connected accounts.

8. Data operations and reversals

1. Depending on the approved Plan, an operation may read, create, modify, or delete data in a Third-Party Service.

2. Speak2Apps does not guarantee that an operation can be automatically reversed or that the previous state of data can be restored.

3. Restoration may depend on the features of the Third-Party Service, user permissions, and available backups.

4. Users should exercise caution with operations that may have significant or difficult-to-reverse effects and use available backup mechanisms.

5. This section does not exclude rights or liability that cannot be excluded under applicable law.

9. Credits

1. Credits are accounting units used to access selected Speak2Apps features. They are not money, electronic money, or a payment instrument.

2. Under the current offer, each new tenant receives a one-time allocation of 1,000 free Credits. The size and availability of this offer may change for new tenants.

3. Credits are shared across the tenant.

4. Current operation costs are:

   • intent detection: 1 Credit;

   • plan correction: 1 Credit;

   • execution of one plan step: 1 Credit.

5. Operation costs may change. Applicable terms should be disclosed before purchase or before a change takes effect, in accordance with law and the relevant offer.

6. Credits are valid for 40 days. If the tenant obtains another package before expiry and the new Credits are added to the existing balance, unused Credits are combined with the new package and the entire balance receives a new 40-day validity period.

7. If the balance is not renewed before expiry, unused Credits expire. The initial free allocation is granted once per tenant. Further packages must be purchased unless the Provider expressly offers otherwise.

8. After Credits are exhausted or expire, the account, history, and integration management remain available to the extent provided by the Application, but operations requiring Credits cannot be performed.

9. No Credit is charged for a step whose execution ends in an error, in accordance with the Application's accounting mechanism.

10. Credits are not transferable or exchangeable for cash, subject to rights arising under mandatory law or the terms of a specific offer.

11. Refunds, complaints, and settlement of purchased packages are governed by these Terms, the relevant offer, and applicable law. Nothing excludes refund rights required by law.

10. Package purchases and payments

1. Currently, purchases may be arranged outside the Application, for example through an offer, invoice, or payment link.

2. Before purchase, the customer will receive information about the price, number of Credits, validity period, and other package terms.

3. The Provider may introduce a payment gateway or recurring payments in the future. These methods will be available only after implementation and subject to terms disclosed before purchase.

4. These Terms do not currently establish an automatic subscription or recurring charge. If introduced, renewal, cancellation, and payment terms will be provided before the relevant agreement is concluded.

5. These Terms do not set a minimum package size or fixed price. Each purchase is governed by the offer presented to the customer.

11. User obligations

Users agree to:

1. use the Application lawfully, in accordance with these Terms and third-party rights;

2. not obtain unauthorised access to the Application, tenants, accounts, or data;

3. not disrupt the Application or circumvent security or accounting mechanisms;

4. not use the Application for unlawful activity, fraud, infringement of others' rights, or unauthorised data processing;

5. have the necessary rights and lawful basis to submit data and issue instructions through connected services;

6. not submit data they are not authorised to provide.

The Provider may take proportionate protective measures within the limits of applicable law.

12. Availability and test version

1. Speak2Apps may be provided as an MVP or test version, and its features, performance, and stability may change.

2. The Provider does not promise a guaranteed SLA availability level or maximum incident response or resolution time unless separately agreed in writing.

3. Technical interruptions, errors, feature limitations, updates, maintenance, and interruptions caused by Third-Party Services may occur.

4. The Provider will take reasonable steps to maintain and develop the Application but does not guarantee uninterrupted or entirely error-free operation.

5. This section does not limit rights that users have under mandatory law.

13. Intellectual property and user content

1. Unless stated otherwise, rights to the Application, its software, branding, and interface belong to the Provider or relevant licensors.

2. These Terms do not transfer intellectual property rights in the Application to the user.

3. Users retain rights to content and data that lawfully belong to them. They grant the Provider only the permissions necessary to provide the service and maintain the Application, in accordance with these Terms and the Privacy Policy.

4. Users are responsible for having the right to submit content and data for processing.

5. The Privacy Policy describes personal data, operation history, retention periods, and relevant providers.

14. Liability

1. The Provider is liable to the extent required by applicable law.

2. To the extent permitted by law, AI outputs require user review. The Provider does not guarantee that outputs will always be accurate, complete, or suitable for a particular purpose.

3. The Provider does not guarantee the success of every operation in a Third-Party Service, as success may depend on APIs, permissions, limits, or account status.

4. To the extent permitted by law, the Provider is not liable for consequences caused solely by an independent third-party outage, use contrary to these Terms, or unauthorised account use, where these do not result from the Provider's own act or omission.

5. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, particularly in relation to consumers.

6. For business users, liability may also be specified in an individual agreement to the extent permitted by law.

15. Complaints

1. Complaints about the Application or purchased packages should be sent to: speak2apps@gmail.com.

2. Where possible, include a description of the issue, when it occurred, the tenant identifier, and contact details. Do not send passwords, access tokens, or other secrets.

3. The Provider will review complaints within a reasonable period and within any deadlines required by law.

4. The response will be sent to the contact address provided unless the law or circumstances require another method.

5. This section does not limit consumers' statutory rights.

16. Privacy

Personal data processing, cookies, service providers, and data retention periods are described in a separate Privacy Policy available at: https://speak2apps.com/privacy-policy-en .

17. Changes to these Terms

1. These Terms may be amended for justified reasons, including product development, changes to accounting or payment methods, legal changes, or security requirements.

2. Users will be notified appropriately and with any notice required by law.

3. Changes will not affect acquired rights or existing agreements where changes are not permitted without separate consent.

4. Users who do not accept changes may stop using the Application, subject to existing agreements and applicable law.

5. Changes affecting consumers will comply with applicable legal requirements.

18. Governing law and final provisions

1. These Terms are governed by Polish law, subject to mandatory consumer-protection provisions.

2. If a provision is invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.

3. Matters not covered by these Terms are governed by applicable law.

4. Effective date: 2026-11-01.